Shipping & Returns

We strive to ship orders as quickly as possible. Standard processing time is 1-2 business days.

Shipping Methods:

• Express Courier (Domestic): Delivery in 24-48 hours from dispatch. Cost: $19.99. Free for orders over $299.
• Easybox: Locker delivery in 24-72 hours. Cost: $14.99.

You will receive a confirmation email with the tracking number once your order has been shipped.

If you are not completely satisfied with your purchase, you can return products within 14 calendar days of receiving the package.

Return Conditions:

• Products must be in original condition, unused and with tags intact
• Original packaging must be kept for returns
• Certain personalized products cannot be returned
• Return costs are borne by the customer, except in cases of manufacturing defects

Return Process:

1. Contact customer service to initiate the return
2. Receive a return authorization number (RMA)
3. Pack products in original packaging
4. Ship the package to the provided address
5. Refund will be made within 7 business days of receiving the return

All our products come with a warranty according to applicable legislation.

Buyer Protection:

• 14-day right of withdrawal according to consumer protection laws
• Commercial warranty for manufacturing defects
• Technical support for all products sold
• Fast resolution of complaints through customer service

For any questions regarding shipping or returns, you can contact us at:

Email: [email protected]

Phone: +1 (123) 456-7890

Hours: Monday - Friday, 9:00 AM - 6:00 PM