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Terms and conditions of use

User’s Privacy Policy:

Here at ayatonline.com, we care about your privacy and want to protect your personal information.

This page contains information about our privacy policy. By accessing the ayatonline.com website you are agreeing to this privacy policy.

I.  Information Collection:

One of the reasons we collect information from you is to help improve your experience on Ayatonline.com. Here are some of the uses of your personal information.

  • Making navigation through the site easier for you, by not having to login more than once.
  • Notifying you about new products and services we offer.
  • Creating content that is relevant to you and your preferences.

In order to have full access to a website and its features, you must fill out an online registration form. In this registration, you will be asked to provide us personal information including, but not limited to your name, email address, shipping address, billing address, country of residence.

This information will be used to process your orders, to correspond with you about your order, to contact you if we encounter a problem while processing your order, for the purpose of internal marketing.

Cookies:

Ayatonline.com like many sites employs cookies to help improve your experience on the site through increased navigation speed and user recognition.

Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from websites or to remove cookies from your hard drive. However, this will prevent you from accessing and/or using portions of the site. The site must use cookies to enable you to select products, place them in your cart and to purchase them. If you do this, we keep a record of your browsing activity and purchase history. Our website’s cookies do not, and cannot infiltrate a user’s hard drive to gather user’s confidential information. Ayatonline’s cookies are not “Spyware”.

II.   Information Use and Disclosure:

1. Internal Use:

Your personal information is mainly used for order processing, and to provide you with customer service. We also use your personal information to enhance our website’s content and layout and for internal marketing efforts (Including marketing our services and products to you).

2. Communicating With You:

We may use your personal information for one or more of the following reasons:

  • Send you a confirmation email when you register with us
  • Communicate with you about the site
  • Communicate with you about your orders and deliveries
  • Send you information & notifications you have signed up to receive

If you have submitted your personal information to receive information about the site, you have the right to unsubscribe from any such future emails. However, you cannot choose to not receive information regarding your orders and deliveries.

3. External use:

We do not sell trade or otherwise disclose your personal information to anyone, except in the following cases:

  • Like many other websites, we sometimes delegate work to external parties who’s sole intention is to provide a service to you. For example, in order to fulfill your order and deliver it to you, we must share some information with our shipping partners (Aramex, DHL), such as your name, shipping address, email and phone number.
  • We may disclose such information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect others or ourselves. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Site for illegal reasons or to commit fraud.

4. Data Security:

The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.

While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

5. Opt out & corrections

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the customer information section of the Site.

III.  Information Use and Disclosure by our Seller:

Sellers who are provided with your personal information may not use it:

  • Once the term of the Seller’s agreement has expired and/or is terminated for any reason whatsoever
  • To circumvent E-Concept’s services
  • For any illegal and/or illicit purpose, including but not limited to spamming

Furthermore, such personal information may not be sold or rented by the Seller to third parties, for any reason whatsoever.