Q: How will I know that you have my order?

A: AYAT will send you an email to acknowledge receipt of your order and notify you of your order number. Please keep this order number in a safe place - just in case you need to check its status.
Your order will be integrated into our existing automated sales order process system and dispatched from our mainhouse at Bourj Hammoud. Once your order has been invoiced, you will receive a second email to advise that the order is en route. If an item is unavailable, you will be advised in this email.

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Q: What forms of payment do you accept?

A: AYAT currently accepts payment on delivery for Lebanon and Payment is cash on delivery. For international orders payment via gateway Paypal and Stripe  for Visa, MasterCard and American Express payment for domestic and international.

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Q: How long will it take for my order to arrive?

A: At AYAT we endeavor to get your products to you as fast as possible.
Once your order is received before 3 pm from Monday to Friday, we will prepare your order same day and send it same day or the next working day.
For local orders delivery takes 1 working days and for international between 1 to 5 working days with DHL.

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Q: Is there a minimum per order? Can I purchase less than that minimum?

A:Yes, there is only $US 5 minimum per order (excluding shipping cost)

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Q:I purchased a product from you before, but I can't find it now, do you still carry it?

A: If you use the search option with the accurate product code and you can't find a product you purchased from us eariler, it is out of stock. Out of stock products immediately and automaticlly disappear from our online catalog when they get sold out.

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Q:Why isn't AYAT a non profit company?

A:We don't think that profit itself is something that is unethical or unchristian. The New Testament makes clear that what counts is our attitude to wealth and how we use it that is important. We are called to use our resources to extend God's kingdom into places of darkness.

As a commercially structured company, AYAT pays its fair share of taxes which contribute to the needs of government and the wider community. Almost all of AYAT after-tax profits go back into developing the ministry of Christian retailing. The profits are invested in new stores to service additional communities of Christians, and are also used to improve our existing store to provide a better level of service to existing customers.

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Q:    I got a few more questions, how can I contact you?

A: If you have additional questions, please feel free to contact us via email: info@ayatonline.com or phone to our hotline number +961 71 570669